Terms of Use

1. Introduction and acceptance

These Terms of Use describe responsible use of the THILORA Travel & Tours website and how its travel information should be understood. Please read them when browsing the website or contacting us about travel services.

These are website terms, not complete booking terms and conditions. Travel bookings require separately communicated and accepted arrangements. If you have questions about website use, contact us before relying on the information provided.

2. About THILORA and our services

THILORA Travel & Tours operates as a travel brand under Daffodil Capital Maldives, the entity responsible for its business operations. Our contact address is info@thiloratravelandtours.com.

The website is primarily designed for travel businesses and professional partners, and also welcomes enquiries from individual travellers. It describes travel options and services for discussion. Descriptions are not promises that every service is available for every request.

3. Website information, properties and photographs

Property descriptions, photographs and other website content are provided to help you explore travel options. Displayed properties are informational: their inclusion does not guarantee availability, pricing or a contractual relationship with a supplier.

Photographs illustrate a property or destination and should not be treated as a promise of a particular room, view, facility or experience. Information may change or contain errors. Confirm details that matter to your request with THILORA before making travel decisions, and let us know if you identify an inaccuracy.

4. Enquiries and requests for quotations

You may enquire as a travel professional, a business representative or an individual traveller. Provide accurate contact and travel details so we can discuss your requirements. An enquiry or request for a quotation does not constitute a confirmed booking and does not commit THILORA or a supplier to provide services.

Please email info@thiloratravelandtours.com with your enquiry. Contacting us is an enquiry, not a reservation. No response time or successful arrangement is guaranteed by these website terms.

5. Availability, pricing and booking confirmation

Quotes, prices, payment requirements and availability must be individually confirmed. Website information is not a binding offer or a guarantee of a rate, currency, inclusion or available place. Any quotation validity and applicable supplier conditions must be communicated with the relevant quotation.

Booking obligations arise only through separately communicated and accepted booking arrangements. A request or quotation is not a booking confirmation. A booking is confirmed only when THILORA provides the relevant written confirmation under those arrangements.

Payment arrangements, supported currencies, taxes and charges, changes, cancellations and refunds must be addressed separately where applicable. These terms establish no deposit, payment deadline, cancellation fee or refund entitlement.

6. Third-party travel suppliers

Resorts, guesthouses, safari vessel operators, transport providers and other travel suppliers may provide the services discussed in an enquiry or booking. Listing or describing them does not imply that THILORA owns, operates or directly controls their properties, vessels, facilities or services.

Relevant supplier conditions and responsibilities must be identified in any booking arrangements. These website terms do not establish a supplier agreement or replace the terms applicable to a confirmed service. Questions about supplier arrangements should be raised before accepting a booking.

7. Responsible website and enquiry use

Use the website and enquiry facilities for genuine, lawful requests. Do not submit false or misleading information, impersonate another person, send spam, introduce malicious code, attempt unauthorized access or interfere with the website or staff systems.

Provide another person’s information only where you are entitled to do so. Do not include passport copies, payment card details or sensitive traveller information in a general enquiry. Staff areas are restricted to authorized personnel; website use does not confer staff access.

8. Intellectual property and permitted content use

Website text, branding, photographs and other materials may be protected by intellectual property rights belonging to THILORA, the operating entity or relevant rights holders. Publication does not transfer ownership or give a licence to use a supplier’s branding.

You may view the website and share links for genuine personal or business travel enquiries. Seek permission from the relevant rights holder before copying, distributing, modifying or commercially reusing protected materials, except where applicable law permits that use. Do not imply endorsement or remove ownership notices.

9. External links and third-party websites

Where the website links to third-party websites, those sites are operated under their own terms and privacy practices. A link is not a guarantee of accuracy, availability or endorsement and does not establish a contractual relationship.

Review relevant third-party terms before providing information or arranging services through those sites. Tell THILORA if an external link appears incorrect or unsafe.

10. Reasonable limitations of responsibility

Website information assists initial research and enquiries; it is not a substitute for individually confirmed travel details or accepted booking arrangements. The website may occasionally be unavailable, and content or third-party information may change. Verify important details before relying on them.

Responsibility for any loss or service issue must be assessed under applicable law and the relevant accepted arrangements. Nothing in these terms is intended to exclude or restrict any right, remedy or responsibility that cannot lawfully be excluded or restricted.

11. Privacy and personal information

Our Privacy Policy explains how personal information is handled for enquiries, necessary supplier sharing and authorized staff access. Please review it before providing personal information.

Privacy disclosure and acknowledgement do not themselves establish consent or any other required basis for processing. Optional marketing permission is separate from an enquiry.

12. Updates to these terms

Revisions will be displayed on this page with an updated date. Any further notice or acceptance required for material changes will be addressed as applicable.

Changes to website terms do not, by themselves, change a separately accepted booking arrangement.

13. Applicable law and contact

THILORA is a Maldives-based travel business. Website use and any separately accepted booking arrangements remain subject to applicable law.

Applicable legal requirements and any rights that cannot be excluded remain unaffected. For website questions, inaccuracies or concerns about these terms, contact info@thiloratravelandtours.com.